Laju8 Privacy Policy – How We Protect Your Data
This document explains how laju8 collects, uses, stores and protects the personal information of users in Malaysia. We are committed to transparency and the security of your data.
1. Information We Collect
When you register and use the laju8 platform, we collect several categories of personal information to enable our services to operate safely and effectively.
Account Information
This includes your full name, email address, mobile number, date of birth and login credentials provided during registration. This information is required to verify your identity and enable access to your account.
Device and Browser Information
We collect technical information such as device type, operating system, phone model, browser version, IP address and language settings. This data is used to optimise how the platform displays across all devices, including Android and iOS phones.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we may collect details related to the payment method you use, such as your bank name and verified account number. We do not store your full card number or online banking password.
Usage and Activity Data
This includes betting records, transaction history, login timestamps and activity logs within the platform. This data is used for security purposes, dispute resolution and improving the user experience.
2. How We Use Your Information
Laju8 uses the information collected solely for the following purposes:
- Identity verification and account security – ensuring that only the legitimate account owner can access and make transactions.
- Financial transaction processing – to process deposits and withdrawals in MYR via your preferred local payment methods.
- Account-related communications – sends important notifications such as transaction confirmations, security alerts and policy updates.
- Service improvement – analyses usage patterns in aggregate (without identifying individuals) to improve platform quality.
- Legal Compliance – fulfils compliance obligations required under applicable law.
- Fraud prevention – detecting and preventing suspicious or unauthorised activity on the laju8 platform.
We do not use your data for third-party advertising without your explicit consent.
3. Cookies and Session Tracking
The laju8 platform uses cookies and similar tracking technologies to enable essential platform functions, maintain your login session and understand how users interact with the platform.
Types of Cookies Used
- Essential cookies – required for core platform functions such as maintaining login status and session security. Cannot be disabled.
- Performance cookies – collecting information on how pages are used to help us improve the speed and usability of the platform.
- Functional cookies – stores user preferences such as language and display settings to make return visits more convenient.
You can manage cookie settings through your browser. However, disabling essential cookies may affect the overall functionality of the platform. For mobile users, cookies are managed through the Chrome or Safari browser settings on your device.
4. Data Storage, Security & Sharing
Storage and Retention Period
Your personal data is stored on servers protected with industry-standard encryption. Account information is retained for as long as your account remains active and for a set period following account closure to meet legal compliance requirements. Financial transaction data in MYR is retained in accordance with applicable accounting and legal obligations.
Security Measures
Laju8 implements appropriate technical and organisational safeguards, including data encryption in transit, strict access controls to internal systems, and continuous monitoring to detect unauthorised access. Staff with access to user data are bound by strict confidentiality obligations.
Third-Party Sharing
Laju8 does not sell or rent your personal data to third parties. We only share data in the following limited circumstances: with authorised payment providers to process MYR transactions, with technical service providers bound by confidentiality agreements, or when required by applicable law or a valid court order.
5. User Rights & How to Contact Us
Your Rights as a User
As a laju8 user, you have the following rights regarding your personal data:
- Access Rights – you may request a copy of the personal information we hold about you at any time.
- Right to Rectification – if any information is inaccurate or outdated, you may request a correction through your account settings or by contacting support.
- Right to Erasure – you may request the deletion of your personal data, subject to applicable legal retention requirements and the settlement of all outstanding transactions.
- Right to Object – you may object to the processing of your data for specific purposes by contacting our support team.
Privacy Policy Changes
Laju8 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page. Continued use of the platform after changes are published will be considered acceptance of the updated terms.
Contact Us
For any enquiries regarding this Privacy Policy or to submit a request related to your personal data, please contact the laju8 support team by email: [email protected]
Effective date: January 2026. This policy applies to all laju8 users in Malaysia.
Still Have Questions About Your Privacy?
The laju8 support team is ready to assist with any enquiries regarding data protection and your account privacy. You can also log in to manage your account settings directly.